Help Desk
SELECT:
Shopping Online | Contact Information | Privacy Policy | Return Policy |
Shipping Charges | International Shipping Charges
ONLINE SHOPPING
Ordering through the Internet is a step-by-step process. Below is an overview of those steps to a successful order.
- While shopping on our secure website, any time you see the order button,
 , you may click that to add products to your shopping cart. You may watch your items being added to your shopping cart on the right hand side of your screen.
- Once you are done shopping at Karen's For Kids, you will be ready to checkout. In order to checkout, you will select the checkout button from your shopping cart.
- Once you have selected the checkout button, you will be asked to either register or sign in. In order to purchase products on our website, registration is required. The benefit of registering is that the next time you shop our secure website, your personal information will be stored for quicker purchasing. You will also be able to see your past orders as well. If you have already registered with Karen's For Kids, you can simply login. If you have forgotten your password, you will have the option to fill out a small form to retrieve your password.
- Once you have logged in, you will select the address(es) where your products will be delivered.
- Once your addresses have been selected, you will be shown an invoice where you can confirm that your order is correct. If your order is not correct, you may certainly return to the shopping cart to make changes. At this stage, you may also go back and add more items to your shopping cart.
- If your invoice is correct, you will then provide your credit card information. We accept Visa, Mastercard, Discover and American Express.
- Once you have provided your credit card information, you can select the "Process My Order" button and you will receive a confirmation screen. At this point, you can leave the website or make another purchase. Your credit card information is not retained on our servers.
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CONTACT INFORMATION
Orders and Inquiries:
Call Toll Free 1-866-934-7785 between the hours of 10 a.m. and 6:30 p.m. EST, Monday through Saturday.
Phone:
1-757-934-7784
Mailing Address:
Karen's For Kids
Suffolk Shopping Center
1429 N. Main St.
Suffolk, VA 23434
E-mail Us:
info@karensforkids.com
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PRIVACY POLICY
Review our privacy policy
RETURN POLICY
We offer a 30-day money back guarantee for non-personalized items in their original condition. If for any reason you need to return a purchase, simply send it back with original tags attached and we will issue a credit, refund the purchase price or exchange the item for you.
Monogrammed, personalized or special order merchandise is not returnable.
Shipping charges are not refundable.
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SHIPPING CHARGES
| Domestic U.S. Shipping Charges |
| Order Total |
Shipping Rate |
| Up to 50.00 |
$6.00 |
| $50.01-100.00 |
$8.00 |
| $100.01-150.00 |
$10.00 |
| $150.01-200.00 |
$12.00 |
| $200.01-250.00 |
$14.00 |
| $250.01-300.00 |
$16.00 |
| $300.01 and up |
$18.00 |
| Express Mail |
$20.00 or actual cost |
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INTERNATIONAL SHIPPING CHARGES
| International Shipping Charges |
| Order Total |
Shipping Rate |
| Up to 50.00 |
$20.00 |
| $50.01-100.00 |
$30.00 |
| $100.01-200.00 |
$40.00 |
| $200.01-300.00 |
$50.00 |
| $300.01 and up |
$60.00 |
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